Seamless by Design: Wheels Up at the Masters
1,000+
Guest Interactions
5 Days
Event Duration
Real-Time
Staff Alerts
During Masters week in Augusta, Wheels Up hosted a private clubhouse, and PivotXP ran its RFID access system. Guests got fabric RFID wristbands and bamboo RFID cards assigned from the registration list, and every entry was a scan, with no check-in line. Staff got text alerts when key guests arrived, and a dashboard tracked 1,000+ entries across five days.
Client
Wheels Up
Location
Augusta, GA
Published
May 2026
Wheels Up
The Arrival Experience: RFID Credentials That Match the Moment
As guests arrived, they were issued custom fabric wristbands paired with bamboo RFID cards — blending premium materials with precise functionality. Each credential was quickly assigned through a custom-built interface connected directly to the event's registration list.
From that point forward, every entry into the clubhouse was handled with a simple scan — allowing guests to move freely throughout the day without interruption.
The experience was intentionally frictionless. No check-in lines, no repeated information entry — just smooth, controlled access that matched the tone of the environment.
RFID
Wristband + Card
Instant
Credential Assignment
Zero
Check-In Lines
PivotXP
Precision Access, Built for Flow
PivotXP developed a custom access control system that tracked when and how often guests entered the space across all five days of the event. With well over 1,000 interactions recorded, the system provided accurate, real-time visibility into guest movement while maintaining a completely unobtrusive presence.
As guests scanned in, automated text alerts were sent to designated staff members, notifying them of key arrivals. This allowed hosts to greet VIPs at the right moment and deliver a level of attentiveness that felt effortless — but was powered by real-time data.
A custom analytics dashboard tracked daily totals and visualized activity across the full event timeline, giving the team immediate insight into peak times and usage patterns.
1,000+
Guest Interactions
5 Days
Live Tracking
Real-Time
VIP Alerts
Wheels Up
Invisible Technology, Elevated Experience
While guests experienced nothing more than a seamless arrival and effortless movement through a beautifully designed private clubhouse, the system working behind the scenes ensured every interaction was tracked, every arrival was known, and every detail was accounted for.
The space itself — outfitted with lounge seating, a concierge desk, and branded displays — set the tone for a week defined by exclusivity. The technology simply kept pace.
For Wheels Up, the result was a hospitality experience that felt refined, controlled, and completely in sync with the expectations of Masters week.
Private
Clubhouse Access
Custom
Analytics Dashboard
Masters
Week Delivery
FAQ
Questions about this build
Who ran the RFID access system for the Wheels Up clubhouse at the Masters?
PivotXP ran it. During Masters week in Augusta, Wheels Up hosted a private clubhouse, and PivotXP provided a custom RFID access system using fabric wristbands and bamboo RFID cards assigned from the registration list. Every entry was a simple scan with no check-in line, and the system tracked more than 1,000 entries across five days.
How did RFID check-in work at the Wheels Up Masters clubhouse?
On arrival, each guest was issued a custom fabric wristband paired with a bamboo RFID card, assigned through a custom interface connected directly to the event's registration list. After that, every entry into the clubhouse was a single scan, with no check-in lines and no repeated information entry. The system recorded when and how often each guest entered.
How did Wheels Up staff know when VIP guests arrived?
As guests scanned in, PivotXP's system sent automated text alerts to designated staff members about key arrivals, so hosts could greet VIPs at the right moment. A custom analytics dashboard tracked daily totals and showed activity across the full five-day event, giving the team insight into peak times and usage patterns.
Is RFID guest access with VIP arrival alerts available for other hospitality events?
Yes. PivotXP can set up RFID credentials tied to a registration list, scan-based entry, staff text alerts and a live analytics dashboard for another private venue or hospitality event, built to the client's brand guidelines by PivotXP's local, in-house developers. Proven builds go live in days.
Gallery
See It in Action
6 photos
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