How is a program agreement different from booking each event?
Booking each event re-quotes the same build, the same crew, and the same shipping every time, and the agency carries the risk that the vendor is available for stop nine. A program agreement commits both sides once: the event count, the licensed software, the deployment rate, the support subscription, and the payment schedule. The agency gets one SOW to approve and one number to mark up; the twelfth stop costs what the second did.
What does "licensed core" mean in practice?
Most of our builds run on a proven engine we maintain: the live leaderboard, the trading-card engine, the registration and data-capture backend, the capture-system software, and the kiosk OS. A program licenses the engine for the term. Each stop gets new creative, new rules, and new dates on the same tested code, which is why a redeploy takes days and why the software line reads as a license rather than a rebuild.
Can we start with one season and extend?
Yes. Most programs start as a single season or tour with a renewal option. The license, the kiosk fleet, and the reporting history carry into the next term, and the redeploy fee for a returning mechanic is written into the agreement up front.
Do you white-label a program?
By default. Guest-facing screens, texts, and share pages carry the client's brand, our crew is introduced as the agency's crew, and our pricing never reaches the client. The consolidated report at the end of the season is delivered in the agency's name.
What about a permanent install?
A permanent install is a program with no end date: a purchase or long-term lease of the kiosk hardware, a software license, hosting, remote monitoring, content swaps, and a support subscription with a written SLA. We have delivered kiosk and software packages as an outright purchase for venues that wanted to own the experience.
Is there a minimum?
Programs are scoped per agreement rather than from a menu. The right starting point is the number of events, the mechanic, and the budget bracket your client has set. Send those and we come back with a program structure, not a per-event quote.