Frequently Asked Questions
Answers to the questions brands and agencies ask us most often — about what we build, how we deploy, how ExperientialOS works, and how to start a project.
PivotXP is an experiential technology company. We design, build, and deploy interactive brand activations and live event technology — custom activation software, hardware integrations, registration and identity systems, real-time leaderboards, photo and video capture experiences, live data pipelines, and on-site deployment. Everything we build is engineered for throughput, reliability, and show-floor reality.
ExperientialOS is PivotXP's proprietary event operating system. It unifies guest identity (QR/RFID), high-throughput registration, real-time leaderboards and gamification, vendor integrations, and reporting into one platform that powers our custom activations. ExperientialOS is owned and operated by PivotXP — it is not a separate company.
Yes. PivotXP partners with experiential and creative agencies as a behind-the-scenes technology team. We build custom software and hardware, deliver ExperientialOS modules (registration, identity, leaderboards, media pipelines, reporting), and handle on-site deployment — white-labeled under the agency's brand. See our For Agencies page for details.
Yes. We build high-throughput event registration systems with kiosk and iPad flows, consent capture, QR code issuance, RFID identity binding, lead capture, and vendor-ready exports (CSV, webhooks, API). We also build real-time leaderboards and gamification with scoring ingestion, ranking rules, integrity checks, and display outputs for TVs, LED walls, and kiosks. Both are powered by ExperientialOS.
GlamCam slow-motion, Array freeze-frame, Mosaic experiences, Selfie Stations, Virtual Photo Booths, 360 video, and on-site printing. Capture is identity-linked so guests get their photos and videos delivered via SMS or email with QR/RFID support. All of it integrates with ExperientialOS for reporting and data capture.
Sports and entertainment, automotive, CPG and retail, tech, corporate events, and trade shows. We've built activations for brands across the NFL, NBA, MLB, NASCAR, NCAA, UFC, Chevrolet, Coca-Cola, USAA, Universal Studios, Disney, JBL, Progressive, Polaris, Nike, Foot Locker, and many more. Browse our Case Studies for real project examples.
Yes. We provide portable event internet rentals — Starlink satellite for outdoor and remote venues, and bonded 5G/LTE cellular for indoor venues. We handle fast setup, failover-ready networking, and remote monitoring for activations that cannot go offline during live events.
Every touchpoint is connected back to ExperientialOS, which captures registrations, interactions, scoring data, and media events in real time. We deliver data via live dashboards, CSV exports, webhooks, and direct API integrations into CRMs and marketing platforms. Brands get measurable ROI — lead counts, engagement metrics, and identity-linked analytics.
PivotXP is headquartered in Charlotte (Fort Mill, SC) with additional offices in Chicago and Los Angeles. We deploy teams nationwide for live events, trade shows, brand activations, and tours. Travel, load-in, on-site operations, and load-out are part of what we do.
We scope the activation, design the interaction and data flows, build on top of ExperientialOS where it accelerates delivery, and integrate any custom hardware needed (touchscreens, sensors, RFID, printers, cameras, LED walls). We handle QA, on-site deployment, and live operations. Projects typically run from a few weeks for standard builds to several months for complex multi-touchpoint programs.
Touchscreens and kiosks, RFID readers and wristbands, QR scanners, DSLR and cinema cameras, photo printers, LED walls and video walls, sensors (weight, motion, buttons, proximity), iPads, ticket scanners, POS terminals, vendor card readers, and custom-fabricated hardware when the activation calls for it. If it runs at a live event, we've probably integrated with it.
Reach out through our Contact page with the details of your activation — event dates, venue, brand, audience size, goals, and any creative direction you already have. Our team responds with initial ideas, a scope outline, and a build plan. For agencies, we'll set up a capabilities discussion so we can support your pitches under NDA.
Tell us about your activation, timeline, and goals — we'll respond with ideas and a build plan.
